Get in touch

How We Can Help Your Business

Whether you're exploring digital loyalty for the first time or looking to migrate from paper punch cards, our team is here to help. We offer free consultations to help you design a loyalty program that fits your industry, customer base, and business goals. From choosing between stamps and points to setting up automated SMS campaigns, we'll walk you through every step.

For businesses already on Cockato, our support team can assist with advanced configurations like multi-location setups, automated campaigns, API integrations, and custom branding. We also offer partnership opportunities for POS resellers, marketing agencies, and franchise operators who want to offer digital loyalty as part of their service package.

We typically respond within one business day. For urgent technical issues, existing customers can access priority support through their Cockato dashboard. If you prefer a live conversation, book a 15-minute demo call and we'll show you exactly how Cockato works for your specific use case.

Frequently Asked Questions

How quickly do you respond?

We typically reply within one business day during Australian business hours (AEST). Existing customers on a paid plan receive priority support with faster response times through their Cockato dashboard.

Do you offer free demos?

Yes. We offer a free 15-minute video call where we walk you through the platform, answer your questions, and help you choose the right loyalty structure for your business. No commitment required — just fill out the form above and mention you'd like a demo.

Can I migrate from another loyalty provider?

Absolutely. We can import your existing customer list and loyalty balances from most providers, including paper punch cards, spreadsheets, and other digital platforms. Our team will guide you through the migration process to ensure no customer data is lost.

Do you support multi-location businesses?

Yes. Cockato supports multi-location setups where customers can earn and redeem rewards across all your branches. Each location can have its own staff logins while sharing a single loyalty program and customer database.