Why Pet Care Businesses Choose Cockato for Loyalty
Pet care businesses — groomers, boarders, daycares, and vet clinics — rely heavily on repeat bookings. Yet without a system to remind pet owners when their next appointment is due, many clients drift away for months. Cockato solves this with digital loyalty passes that live in Apple Wallet and Google Wallet, keeping your business visible on every pet parent's phone.
The rebooking nudge feature is especially powerful for pet care. Set a reminder interval — every 6 or 8 weeks for grooming, for example — and Cockato automatically pushes a notification to the client's wallet when their pet is due. Clients see your brand on their lock screen at exactly the right moment, making it effortless to rebook. This simple automation has driven a 35% increase in repeat bookings across pet care businesses on the platform.
Cockato also supports multiple loyalty programs for different services. Run a stamp card for grooming sessions ("Book 8, get 1 free") alongside a separate points program for boarding or daycare. Each program tracks independently on the same wallet pass, so pet owners always see their progress. The dashboard gives you complete visibility into client visit patterns, churn risk, and your most loyal pet parents — data that used to require expensive CRM software but now comes built-in with your loyalty program.